Do these run true to size?

Yes, these run true to size. KOI does not carry half sizes. If between sizes, size up for a more comfortable fit.

Are these comfortable, and do they suit wider feet?

The hi-top silhouette adds support around the ankle and the chunky platform sole distributes weight evenly, so these stay comfortable for full days out. The fit runs narrow across the forefoot, so if you have wider feet, order one full size up.

What should I know before wearing the Sugar Wishes Chunky Hi Top Trainers for the first time?

Try them on indoors on carpet first and fasten any laces or straps for a secure hold. There is a short break-in, so wear them around the house to let the upper soften before a long day out.

Who is this style designed for?

Made for kawaii enthusiasts and pastel dressers who want a statement trainer silhouette for concerts, events, everyday alternative dressing and themed occasions.

Is this style vegan, how do I care for it, and how long will it last?

Yes, the Sugar Wishes Chunky Hi Top Trainers is fully vegan with man-made materials. Wipe the mesh and PU upper with a soft damp cloth, avoid soaking and spot-clean the charms gently. It holds up well with regular care.

What if these don't fit, can I return or exchange them?

Shoefreaks is a Canadian retailer so there are no duties or surprise fees on delivery. Free shipping is included on every order within Canada. Easy 60 Day Return Policy. Sale items are final sale. Full details at shoefreaks.ca/pages/return-policy.