Do these run true to size?

Yes, these run true to size. KOI does not carry half sizes. If between sizes, size up for a more comfortable fit.

Are these comfortable, and do they suit wider feet?

The chunky platform sole keeps the foot in a stable position and makes the height more comfortable than a comparable stiletto. Customers find them comfortable for everyday wear and events once the upper softens. The toe box runs narrow. Shoppers with wide feet should size up one full size for the best fit.

What should I know before wearing the Royal Manor Velvet Platform Heels for the first time?

Try them on indoors on carpet first and fasten any laces or straps for a secure hold. The chunky platform takes a short break-in, so wear them around the house to get used to the height and let the upper soften before a long day out.

Who is this style designed for?

Made for alternative fashion fans and platform lovers who want a statement heels silhouette for concerts, events, everyday alternative dressing and themed occasions.

Is this style vegan, how do I care for it, and how long will it last?

Yes, the Royal Manor Velvet Platform Heels is fully vegan with man-made materials. Wipe the upper with a soft damp cloth, avoid soaking and store away from direct heat. It holds up well with regular care.

What if these don't fit, can I return or exchange them?

Shoefreaks is a Canadian retailer so there are no duties or surprise fees on delivery. Free shipping is included on every order within Canada. Easy 60 Day Return Policy. Sale items are final sale. Full details at shoefreaks.ca/pages/return-policy.