Do these run true to size?

These run true to size. KOI does not carry half sizes. If between sizes, go up.

Are these comfortable, and do they suit wider feet?

The chunky platform sole distributes weight evenly and reduces the effective height at the heel. Customers report these are comfortable for events and everyday wear once the patent upper softens slightly after break-in. The fit runs standard width. If you have wider feet, size up one.

What should I know before wearing these for the first time?

Patent PU benefits from a short break-in period. Wear these at home for an hour before a full event. The embroidery is stitched directly into the upper rather than printed, so it holds its texture and colour wear after wear. Wipe the patent upper clean with a soft dry cloth.

Who is this style designed for?

Popular with kawaii fashion fans, coquette dressers and alternative style enthusiasts who want a dessert-core platform Mary Jane for themed events, goth markets, everyday alternative dressing and occasions where a bold, embellished sole anchors the look.

Is this style vegan, how do I care for it, and how long will it last?

Yes, fully vegan. The upper is patent PU with no animal-derived materials. Wipe clean with a soft dry cloth and buff to restore shine. Store away from direct sunlight to preserve the patent finish. With regular care these hold up well through seasons of wear.

What if these don't fit, can I return or exchange them?

Shoefreaks is a Canadian retailer so there are no duties or surprise fees on delivery. Free shipping is included on every order within Canada. Easy 60 Day Return Policy. Sale items are final sale. Full details at shoefreaks.ca/pages/return-policy.