Discount Policy

How do I use my Promo Code?

You can enter this code in the Coupon Code section on the ShoeFreaks.ca Checkout Screen to apply a one–time discount.

Can this code be combined with other offers?

Only one promotional code can be applied per order at ShoeFreaks.ca. Promo codes cannot be used to purchase gift cards, unless specified otherwise.

What if I want to make a return or exchange?

Sale and Clearance items are considered final sale. We do not accept returns or exchanges on these items. Please make sure you order the correct size and color.

What happens if I want to return an item and I would like the promo code value applied to a new order?

Store Credit can only be used on new orders. We recommend that you return your item to us and receive a new code. You may then use the new code to place a new order on ShoeFreaks.ca.

What if my Discount Code does not work?

First, ensure that you are entering the code into the “Coupon Code” box on the ShoeFreaks.ca checkout page. Second, please check all easily confused characters such as zeros and letter O’s, and also ensure there are no spaces in the entry box. If the code still does not work, contact us. 

I have another concern!

Contact us here: support@shoefreaks.ca