*Dec 1, 2024– Due to the Canada Post strike, we're ensuring your orders arrive smoothly by shipping with other trusted Canadian couriers like UniUni, Imtelcom, UPS and Purolotor.

FREE shipping on all orders within Canada.

Shoefreaks offers FREE discreet shipping on all orders throughout Canada. Please allow 2-6 Business days for delivery of your package from the date of purchase. Upgraded shipped options are available at checkout for a small nominal fee. All our packages are shipped and packed from our warehouse in Montreal, Canada.

Returns & Exchanges:

You have 60 days to return your pair of shoes for an exchange, gift card or refund* from the date of purchase. Non Returnable items include sale/clearance items, panties, hosiery, wigs, pasties, and costumes. These items are considered final sale. For more information, please refer to our return policy: https://shoefreaks.ca/pages/return-policy.

If you order for commercial purposes, like theater or costume departments, and you need to request a return, it will fall under our adjusted return policy. For more information, please contact support@shoefreaks.ca