Covid-19 Shipping update
We are fully operational and shipping as per usual. We have increased our measures to ensure the safety of our staff and customers by implementing a strict sanitation protocol on all inbound and outbound packages, and providing medical grade gloves for our shipping staff. We have also prioritized having sanitizers at all packing desks and all packages being wiped down before shipping. Do expect slight delays as a result of approximately 1-2 business days.
We’re confident that as a team — as an industry and community — we will get through this time with minimal interruptions.
We continue to monitor the rapidly evolving situation around COVID-19, and to actively follow the guidance and safety recommendations of the Public Health Agency of Canada.
Free and Discreet Shipping on all Canadian Orders via Canada Post Expedited.
For a small nominal fee, you can upgrade your shipping to Canada Post Xpresspost or FedEx at checkout.
Please allow 1-3 business days to process and ship all orders. In general, should receive your order within 2-7 business days.
For more information, please refer to our shipping policy: https://shoefreaks.ca/pages/
Retuns & Exchanges
You have 60 days to return your pair of shoes for a different size of the same style or a full store credit from the date of purchase. Sale or Clearance items are non-returnable and are considered Final Sale. For more information please refer to our return policy: https://www.shoefreaks.ca/tools/returns .