Do these run true to size?
Yes, these run true to size. KOI does not carry half sizes. If between sizes, size up for a more comfortable fit.
Are these comfortable, and do they suit wider feet?
The double-stacked platform and split block heel give serious height with a level, stable feel underfoot, and the padded collar and tongue add comfort for full days out. If you have wide feet, size up one full size.
What should I know before wearing the Serion Chunky Lace Up Creepers for the first time?
The size on the box will be in UK sizing. KOI is a UK brand and the US size you selected on Shoefreaks.ca has been converted to the correct UK equivalent. Lace them through the D-ring hooks to a snug fit across the instep. Wear them around the house for 30 to 60 minutes first to let the upper soften.
Who is this style designed for?
This style is made for grunge, goth and cyber dressers who want an everyday lace-up with serious height and a level, stable feel for gigs, campus and festivals.
Is this style vegan, how do I care for it, and how long will it last?
Yes, this style is fully vegan. The upper and all materials are synthetic with no animal-derived leather, suede or glues. Wipe the upper with a damp cloth and mild soap, buff any hardware with a dry cloth, and store in a cool dry place away from direct sunlight. With regular care they hold up well through consistent use.
What if these don't fit, can I return or exchange them?
Shoefreaks is a Canadian retailer so there are no duties or surprise fees on delivery. Free shipping is included on every order within Canada. Easy 60 Day Return Policy. Sale items are final sale. Full details at shoefreaks.ca/pages/return-policy.