Do these run true to size?

This style fits true to size. If between sizes, go up. KOI shoes do not come in half sizes.

How comfortable are these for extended wear?

KOI chunky trainers are built on a wide, stable sole that distributes weight evenly and is comfortable for extended all-day wear. Customers report them as comfortable for full days out, gigs and standing at events. The fit runs narrow across the forefoot. If you have wide feet, size up one full size.

What should I know before wearing these for the first time?

The size on the box will be in UK sizing. KOI is a UK brand and the US size you selected on Shoefreaks.ca has been converted to the equivalent. Wear them at home for 30 to 60 minutes before your first outing to let the upper soften and settle around your foot. The PU will ease with wear and feel noticeably more comfortable after the first few uses.

Who are these designed for?

Designed for alternative fashion fans, goth dressers and Y2K enthusiasts who build outfits around bold platform footwear. Worn at goth events, concerts, dark markets and everyday occasions where KOI platform shoes are the centrepiece of the look.

What are these made from and how do I care for them?

Fully vegan. Made from faux leather PU. Wipe with a damp cloth and allow to air dry. Store in a cool, dry place. With regular care these hold up well through regular wear.

What if these don't fit, can I return or exchange them?

Shoefreaks is a Canadian retailer so there are no duties or surprise fees on delivery. Free shipping is included on every order within Canada. Easy 60 Day Return Policy. Sale items are final sale. Full details at shoefreaks.ca/pages/return-policy.